Scottish Licensing Law Training for Staff
Scottish Licensing Law Training for Staff

Scottish Licensing Law Training for Staff
Course Summary
This learning plan covers the legal requirements of the Licensing (Scotland) Act 2005 for anyone involved in the sale, serving or supply of alcohol to undergo a minimum of two hours of training.

Alcohol misuse in Scotland has a wide range of adverse social and economic effects and it is vitally important that all those involved in running and working in licensed premises fully understand their responsibilities under this act and all subsequent legislation. It is also important for alcohol consumers to be aware of the effects of alcohol on health, recommended drinking limits and the consequences of excessive drinking.
Course Description
Audience
Owners and managers of premises licensed to sell alcohol within Scotland, and all staff involved in the serving, sale or supply of alcohol – whether full-time or part-time; paid or unpaid. Any individual who drinks alcohol and wants to learn more about its effects on health, recommended consumption levels, drinking limits or how to measure blood alcohol concentration (BAC).

Licensing Law (Scottish Licensing Law Training for Staff - Course 1)
Alcohol misuse in Scotland has a range of adverse social and economic effects. Under the Licensing (Scotland) Act 2005 it is a legal requirement for anyone involved in the sale, serving or supply of alcohol to undergo a minimum of two hours of training. It is vitally important that all those involved in running licensed premises fully understand their responsibilities under this act and all subsequent legislation. It is also important for alcohol consumers to be aware of the effects of alcohol on health, recommended drinking limits and the consequences of excessive drinking. This course outlines the objectives and requirements of the legislation governing the sale of alcohol in Scotland, how to calculate the number of units in any drink based on its volume and strength and the effects of alcohol misuse on health, business, society and the economy.

Goals To understand Scottish law relating to the sale, supply and consumption of alcohol, the effects of alcohol on health and the social and economic consequences of alcohol misuse.


Key Elements of Licensing Legislation (Scottish Licensing Law Training for Staff - Course 2)
By being aware of all law and legislation regarding the sale of alcohol and the requirements needed to obtain a license, owners, managers and staff of Licensed Premises can ensure that legal procedure is followed at all times and further understand the role of the Licensing Standards Officer and the Police in law enforcement. This encourages and brings awareness of safe practices which should be implemented in all premises that serve alcohol, ensuring that alcohol is consumed or sold safely and legally. This course details the types of licences required for the sale of alcohol, conditions and requirements involved in the acquisition of the licence and the implementation of its regulations in the sale of alcohol on licenced premises and the role of local authorities in the enforcement of laws concerning licences.

Goals To increase awareness of key legislation regarding the implementation of Scottish Licensing Law Training and the conditions and requirements involved when acquiring a personal or premises licence.


Alcohol Related Offences (Scottish Licensing Law Training for Staff - Course 3)
This course offers valuable insight into the laws and regulations of the various alcohol-related offences outlined in Scottish licensing laws. It is important for licence owners and staff to be aware of these laws and regulations, to protect the integrity of their businesses.

This course describes all of the various alcohol-related offences outlined in Scottish licensing laws. Laws that are discussed include the Licensing (Scotland) Act 2005, the Challenge 25 policy and the Alcohol etc (Scotland) Act 2010. The responsibilities of licence holders and staff to prevent underage drinking and how to implement the Challenge 25 policy are discussed. Signs of someone who is acting as an agent and attempting to buy alcohol for someone under 18 is also discussed. Lastly, the restrictions on the pricing, promotion and placement of alcohol is outlined in this course.

Goals To describe the various alcohol related-offences outlined in Scottish licensing laws.


The Role of Staff (Scottish Licensing Law Training for Staff - Course 4)
When you work in the service industry, it's important that you are able to provide excellent customer service, handle complaints professionally and effectively resolve conflict situations.

This course will enable you to understand the essential requirements for providing excellent customer service and dealing with difficult customers. You will also learn how to refuse service politely and professionally, along with a description of suitable procedures to follow when closing down the premises at night. You will also learn the signs of drug activity to look out for and understand your role in the enforcement of no-smoking laws.

Goals To understand how to deal with customers effectively, specifically with regard to handling complaints, dealing with conflict situations and refusing service politely and professionally, as well as understanding suitable procedures for closing the premises and identifying signs of drug activity and enforcing no-smoking laws.
 £25.00 
+ VAT
 
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